Gerenciamento de Serviços de TI
Completed by GUSTAVO LAPACINSKAS DE SOUZA
July 9, 2025
30 hours (approximately)
GUSTAVO LAPACINSKAS DE SOUZA's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: Service Management
- Category: Agile Methodology
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Continuous Improvement Process
- Category: Supplier Management
- Category: Practice Management
- Category: DevOps
- Category: Innovation
- Category: Service Design

