Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Shamim Kousar
June 29, 2026
6 hours (approximately)
Shamim Kousar 's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Team Oriented
- Category: Continuous Improvement Process
- Category: Culture
- Category: Culture Transformation
- Category: Quality Improvement
- Category: Process Improvement
- Category: Decision Making
- Category: Organizational Effectiveness
- Category: Quality Management
