ITIL V4 Details of Four Dimensions of Service Management
Completed by Rakesh Kumar Sahay
July 22, 2026
8 hours (approximately)
Rakesh Kumar Sahay's account is verified. Coursera certifies their successful completion of ITIL V4 Details of Four Dimensions of Service Management
What you will learn
Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.
Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.
Gain insights into partner dynamics, information management challenges, and external factors impacting service management.
Skills you will gain
- Category: Service Management
- Category: IT Service Management
- Category: Supplier Relationship Management
- Category: Strategic Partnership
- Category: Process Management
- Category: Organizational Structure
- Category: Data Management
- Category: Process Optimization
- Category: People Development
- Category: Continuous Improvement Process
- Category: Information Technology Infrastructure Library
- Category: Supplier Management
