Customer Service Fundamentals
Completed by Chinatu Precious Kalu
March 10, 2021
14 hours (approximately)
Chinatu Precious Kalu 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: Telephone Skills

