Customer Service Fundamentals
Completed by Thao Phuong Nguyen
December 23, 2018
14 hours (approximately)
Thao Phuong Nguyen's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer and Client Support
- Category: Operations Support Systems
- Category: Service Level
- Category: Process Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Client Support

