Call Center Customer Service
Completed by Dmitriy Yuri
April 8, 2024
19 hours (approximately)
Dmitriy Yuri's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Growth Mindedness
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Customer Data Management
- Category: Record Keeping
- Category: De-escalation Techniques
- Category: Performance Metric
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Customer Service
- Category: Personal Development
- Category: Teamwork

