Soft skills for clinicians: Communication
Completed by Zachary Giorgi
April 19, 2026
4 hours (approximately)
Zachary Giorgi's account is verified. Coursera certifies their successful completion of Soft skills for clinicians: Communication
What you will learn
Communicate clearly and empathetically with patients, families, and teams.
Handle difficult conversations and deliver challenging news under pressure.
Give constructive feedback and manage resistance professionally.
Skills you will gain
- Category: Empathy
- Category: Interpersonal Communications
- Category: Communication Strategies
- Category: Verbal Communication Skills
- Category: Non-Verbal Communication
- Category: Patient Communication
- Category: Trustworthiness
- Category: Relationship Building
- Category: Follow Through
- Category: Clinical Leadership
- Category: Composure
- Category: Professionalism

