Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Drishya Dechakka K K
July 25, 2024
10 hours (approximately)
Drishya Dechakka K K's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Customer experience strategy (CX)
- Category: Culture Transformation
- Category: Customer Analysis
- Category: Customer Retention
- Category: Customer Advocacy
- Category: Customer Engagement
- Category: Innovation
- Category: Strategic Marketing
- Category: Customer Relationship Management
- Category: Organizational Structure
- Category: Organizational Change
- Category: Brand Loyalty
