Cisco CCST 100-140: Troubleshooting and Safety
Completed by Janashia Mariah Clark
April 4, 2026
2 hours (approximately)
Janashia Mariah Clark's account is verified. Coursera certifies their successful completion of Cisco CCST 100-140: Troubleshooting and Safety
What you will learn
Develop and implement effective troubleshooting workflows for IT support scenarios.
Master documentation techniques to ensure clear communication and problem resolution.
Identify and mitigate personal safety risks, including fire, electrical shock, and ESD.
Learn responsible e-waste recycling and device disposal practices.
Skills you will gain
- Category: Technical Support and Services
- Category: Technical Documentation
- Category: Safety and Security
- Category: Problem Management
- Category: Help Desk Support
- Category: Hardware Troubleshooting
- Category: Electrical Safety
- Category: Technical Support
- Category: Desktop Support
