Gerenciamento de Serviços de TI
Completed by Felipe Nepomuceno
June 19, 2025
30 hours (approximately)
Felipe Nepomuceno's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Management
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Service Improvement
- Category: Supplier Management
- Category: Practice Management
- Category: DevOps
- Category: Innovation
- Category: Governance
- Category: Information Technology Operations
