Introduction to Customer Service
Completed by Yessica Yasmin Brothers
June 9, 2025
18 hours (approximately)
Yessica Yasmin Brothers's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Problem Solving
- Category: Non-Verbal Communication
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Empathy
- Category: Customer Support
- Category: Communication
- Category: Retail Sales

