Lead Management in Salesforce
Completed by Faith Manley
June 8, 2023
29 hours (approximately)
Faith Manley's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Data Entry
- Category: Sales Enablement
- Category: Sales Process
- Category: Sales Operations
- Category: Salesforce
- Category: Sales Support
- Category: Sales Management
- Category: Promotions and Campaigns
- Category: Customer Relationship Management (CRM) Software
- Category: Data Import/Export
- Category: Prospecting and Qualification
