Succeed with Customers
Completed by Igor Bauth Gouvea Garcia Pereira
March 29, 2026
11 hours (approximately)
Igor Bauth Gouvea Garcia Pereira's account is verified. Coursera certifies their successful completion of Succeed with Customers
What you will learn
Learn deeply about customers and identify ways to deliver additional value.
Develop a customer-focused team by empowering employees.
Appraise market data to research target customers and foster a marketing orientation across the organization.
Formulate and implement a marketing plan that aligns the marketing mix to reach global customers.
Skills you will gain
- Category: Customer Support
- Category: Value Propositions
- Category: Customer experience strategy (CX)
- Category: Marketing Strategies
- Category: Strategic Marketing
- Category: Marketing Planning
- Category: Target Market
- Category: Customer Relationship Building
- Category: Target Audience
- Category: Marketing
- Category: Selling Techniques
- Category: Team Building
