Assertiveness Skills
Completed by Juliene De Freitas Mazoto Jeronymi
October 1, 2025
2 hours (approximately)
Juliene De Freitas Mazoto Jeronymi's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Oral Expression
- Category: Empowerment
- Category: Assertiveness
- Category: Workplace Bullying Intervention
- Category: Communication Strategies
- Category: Rapport Building
- Category: Tactfulness
- Category: Conflict Management
- Category: Communication
- Category: Empathy
- Category: Behavioral Management
- Category: Verbal Communication Skills
