Salesforce Basics
Completed by Bushra TASNEEM
June 12, 2024
4 hours (approximately)
Bushra TASNEEM's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Process
- Category: Customer Success Management
- Category: Customer Relationship Management
- Category: Sales Enablement
- Category: Cloud-Based Integration
- Category: Account Management
- Category: Data Management
- Category: Stakeholder Engagement
- Category: Marketing Management
- Category: User Accounts
- Category: Automation
- Category: Customer Communications Management
