Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Runit Gandhi
November 18, 2025
6 hours (approximately)
Runit Gandhi's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Culture Transformation
- Category: Organizational Development
- Category: Drive Engagement
- Category: Customer Service
- Category: Quality Control
- Category: Quality Assurance
- Category: Quality Management Systems
- Category: Employee Engagement
- Category: Operational Excellence
- Category: Quality Management
- Category: Team Oriented
- Category: Organizational Change
