Driving Operational Performance
Completed by Stelios Madrid
January 6, 2026
11 hours (approximately)
Stelios Madrid's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Loss Prevention
- Category: Operational Excellence
- Category: Customer experience improvement
- Category: Resource Utilization
- Category: Customer Retention
- Category: Operational Analysis
- Category: Performance Measurement
- Category: Operations
- Category: Process Optimization
- Category: Key Performance Indicators (KPIs)
- Category: Return On Investment
- Category: Operational Efficiency
