Salesforce Certified AI Associate Certification
Completed by Kathryn Gordon
November 18, 2025
9 hours (approximately)
Kathryn Gordon's account is verified. Coursera certifies their successful completion of Salesforce Certified AI Associate Certification
What you will learn
Understand the fundamental AI concepts like machine learning, neural networks, and data types.
Explore how to apply Salesforce AI tools like Einstein Prediction Builder and Einstein Bots to real-world CRM scenarios.
Learn how to clean and maintain data for AI-driven projects to ensure accurate and reliable insights.
Master AI's ethical considerations and its impact on data privacy, security, and decision-making in Salesforce.
Skills you will gain
- Category: AI literacy
- Category: AI Personalization
- Category: Salesforce Development
- Category: AI Enablement
- Category: Responsible AI
- Category: Personalized Service
- Category: Data Import/Export
- Category: AI Security
- Category: Salesforce
- Category: Customer Relationship Management (CRM) Software
- Category: AI Integrations
- Category: Data Ethics
