Business Analysis & Process Management
Completed by LAI LAM LEE
February 25, 2026
2 hours (approximately)
LAI LAM LEE's account is verified. Coursera certifies their successful completion of Business Analysis & Process Management
What you will learn
Analyze business processes and find solutions to existing business problems
Define your business processes, their objectives and how they flow within the organizational context
Evaluate the current business from a process view, break down the problems, and find an applicable business solution.
Skills you will gain
- Category: Process Mapping
- Category: Process Analysis
- Category: Process Flow Diagrams
- Category: Business Process
- Category: Computer Literacy
- Category: Business Process Modeling
- Category: Business Analysis
- Category: Process Modeling
- Category: Stakeholder Analysis
- Category: Business Modeling
- Category: Stakeholder Management
- Category: Process Management
