Succeed with Customers
Completed by Suelen Dos Santos Monteiro
June 14, 2026
11 hours (approximately)
Suelen Dos Santos Monteiro's account is verified. Coursera certifies their successful completion of Succeed with Customers
What you will learn
Learn deeply about customers and identify ways to deliver additional value.
Develop a customer-focused team by empowering employees.
Appraise market data to research target customers and foster a marketing orientation across the organization.
Formulate and implement a marketing plan that aligns the marketing mix to reach global customers.
Skills you will gain
- Category: Marketing Planning
- Category: Marketing Strategy and Techniques
- Category: Team Building
- Category: Customer Analysis
- Category: Market Research
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer Relationship Building
- Category: Global Marketing
- Category: Marketing
- Category: Target Market
- Category: Customer Insights

