ITIL V4 Explanation of Service Value System & its Components
Completed by Marco Antonio Torres MartÃnez
May 5, 2026
8 hours (approximately)
Marco Antonio Torres MartÃnez's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Customer experience improvement
- Category: IT Service Management
- Category: Operational Excellence
- Category: Service Improvement
- Category: User Feedback
- Category: IT Management
- Category: Process Optimization
- Category: Governance
- Category: Customer Service
- Category: Service Management
- Category: Innovation
- Category: Agile Methodology
