Core Sales Techniques and Customer Engagement
Completed by Kumar Abhishek
February 26, 2026
2 hours (approximately)
Kumar Abhishek's account is verified. Coursera certifies their successful completion of Core Sales Techniques and Customer Engagement
What you will learn
Personalize outreach, build digital trust, and design effective follow-up cycles that increase early-stage engagement.
Handle objections with confidence, uncover real buyer needs, and guide hybrid conversations using consultative frameworks.
Deliver persuasive demos, negotiate win-win agreements, and close deals ethically across diverse business contexts.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Selling Techniques
- Category: Closing (Sales)
- Category: Communication
- Category: Customer Engagement
- Category: Negotiation
- Category: Presentations
- Category: Consultative Selling
- Category: Solution Selling
- Category: Sales Presentations
- Category: Regional Sales
- Category: Prospecting and Qualification
