Getting Started with Zoho CRM for Sales Reps
Completed by Eda Sorani
October 1, 2025
30 hours (approximately)
Eda Sorani's account is verified. Coursera certifies their successful completion of Getting Started with Zoho CRM for Sales Reps
What you will learn
Sign up for a Zoho CRM account.
Describe the key business functions and processes that can be mapped to Zoho CRM.
Implement basic sales force automation processes in CRM.
Install and use the Zoho CRM mobile application for field sales activities.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Strategy
- Category: Sales
- Category: Sales Management
- Category: Automation
- Category: Sales Enablement
- Category: Customer Relationship Management
- Category: Business Process Automation
- Category: Business Software
- Category: Sales Process
- Category: Sales Pipelines
