Introduction to Customer Service
Completed by EMERSON ENRIQUE JIMENEZ TRAEGER
August 20, 2023
18 hours (approximately)
EMERSON ENRIQUE JIMENEZ TRAEGER's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Call Center Experience
- Category: Customer Support
