Gerenciamento de Serviços de TI
Completed by BRUNO SANTOS DE OLIVEIRA MOREIRA
September 9, 2025
30 hours (approximately)
BRUNO SANTOS DE OLIVEIRA MOREIRA 's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Service Management
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Supplier Management
- Category: Information Technology Infrastructure Library
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Governance
- Category: Practice Management
- Category: DevOps
- Category: Innovation
