Multi-Agent Systems Design: AI Customer Support with n8n
Completed by Muhammad Haider Akbar
September 7, 2026
4 hours (approximately)
Muhammad Haider Akbar 's account is verified. Coursera certifies their successful completion of Multi-Agent Systems Design: AI Customer Support with n8n
What you will learn
Understand how multi-agent AI systems coordinate tasks, share context, and support business workflows
Build AI systems that retrieve accurate answers from enterprise knowledge using RAG workflows
Implement AI classification, response generation, routing, and human approval workflows for customer support
Test, optimize, and operate reliable AI systems using production-ready monitoring and quality practices
Skills you will gain
- Category: Artificial Intelligence
- Category: Software Testing
- Category: Agentic Workflows
- Category: AI Integrations
- Category: Email Automation
- Category: Large Language Modeling
- Category: Tool Calling
- Category: Automation
- Category: AI Orchestration
- Category: Prompt Engineering
- Category: Retrieval-Augmented Generation
- Category: Agentic systems
