Mastering Active Listening in the Global Workplace
Completed by Arunkarthik M
January 19, 2026
4 hours (approximately)
Arunkarthik M's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance communication and collaboration.
Demonstrate empathy and emotional intelligence in professional interactions.
Use reflective listening to resolve conflicts effectively.
Interpret and leverage non-verbal communication cues to strengthen relationships.
Skills you will gain
- Category: Cultural Sensitivity
- Category: Emotional Intelligence
- Category: Communication Strategies
- Category: Intercultural Competence
- Category: Collaboration
- Category: Rapport Building
- Category: Non-Verbal Communication
- Category: Cultural Diversity
- Category: Virtual Teams
- Category: Interpersonal Communications
- Category: AI literacy
- Category: Digital Communications
