Call Center Customer Service
Completed by Olivia Nwaze
December 15, 2025
19 hours (approximately)
Olivia Nwaze's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Inquiries
- Category: Data Entry
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Personal Development
- Category: Inbound Calls
- Category: Greeting Customers
- Category: Problem Solving
- Category: Teamwork
- Category: Performance Metric
- Category: Collaboration

