Driving Operational Performance
Completed by Matthieu Jarrrett
March 4, 2025
11 hours (approximately)
Matthieu Jarrrett's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Process Management
- Category: Resource Utilization
- Category: Operational Efficiency
- Category: Business Process Management
- Category: Process Analysis
- Category: Business Operations
- Category: Customer Retention
- Category: Operational Excellence
- Category: Capacity Planning
- Category: Key Performance Indicators (KPIs)
- Category: Customer experience improvement
- Category: Return On Investment
