Professional Skills: Resolving and Transforming Conflict
Completed by Tiem Michian
April 8, 2026
2 hours (approximately)
Tiem Michian's account is verified. Coursera certifies their successful completion of Professional Skills: Resolving and Transforming Conflict
What you will learn
Respond effectively to conflict by understanding its causes and resources.
Explore cooperative solutions through thoughtful responses and purposeful questions.
Follow through on solutions with honesty and humility to transform conflict.
Skills you will gain
- Category: Creative Problem-Solving
- Category: Accountability
- Category: Honesty
- Category: Follow Through
- Category: De-escalation Techniques
- Category: Personal Integrity
- Category: Trustworthiness
- Category: Communication Strategies
- Category: Conflict Management
- Category: Communication
- Category: Decision Making
- Category: Emotional Intelligence
