Customer Service Fundamentals
Completed by Sabeer Mandal
May 4, 2023
14 hours (approximately)
Sabeer Mandal's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Service Level
- Category: Problem Solving
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Engagement
