Process Improvement and Problem Solving
Completed by Josh Holmes
May 14, 2026
2 hours (approximately)
Josh Holmes's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Brainstorming
- Category: Collaboration
- Category: Business Technologies
- Category: Root Cause Analysis
- Category: Process Optimization
- Category: Process Improvement and Optimization
- Category: Business Process Improvement
- Category: Process Improvement
- Category: Data Management
- Category: Operational Efficiency
- Category: Problem Management
- Category: Process Management
