Mastering Total Quality Management: Analyze, Apply & Improve
Completed by Sonam Wangda
June 2, 2026
6 hours (approximately)
Sonam Wangda's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Quality Control
- Category: Process Improvement
- Category: Organizational Change
- Category: Quality Management Systems
- Category: Culture Transformation
- Category: Drive Engagement
- Category: Customer Service
- Category: Quality Assurance
- Category: Organizational Development
- Category: Quality Improvement
- Category: Quality Management
- Category: Continuous Improvement Process

