Engage Customers With an Online Store
Completed by Takirah Renee Thomas-Henry
January 6, 2026
3 hours (approximately)
Takirah Renee Thomas-Henry's account is verified. Coursera certifies their successful completion of Engage Customers With an Online Store
What you will learn
Create an engaging customer experience online using best practices
Optimize a checkout flow for customers
Understand how to get products to customers
Describe the order fulfillment process through checkout, point of sale (POS), shipping, and delivery
Skills you will gain
- Category: Order Delivery
- Category: Shipping and Receiving
- Category: Logistics Management
- Category: Customer experience strategy (CX)
- Category: Process Optimization
- Category: Point of Sale
