Cisco CCST 100-140: Troubleshooting and Safety
Completed by Kayla Guevara
May 13, 2026
2 hours (approximately)
Kayla Guevara's account is verified. Coursera certifies their successful completion of Cisco CCST 100-140: Troubleshooting and Safety
What you will learn
Develop and implement effective troubleshooting workflows for IT support scenarios.
Master documentation techniques to ensure clear communication and problem resolution.
Identify and mitigate personal safety risks, including fire, electrical shock, and ESD.
Learn responsible e-waste recycling and device disposal practices.
Skills you will gain
- Category: Problem Management
- Category: Technical Support
- Category: Electrical Safety
- Category: Hardware Troubleshooting
- Category: Technical Support and Services
- Category: Technical Documentation
- Category: Safety and Security
- Category: Help Desk Support
- Category: Desktop Support
