Call Center Customer Service
Completed by Fatima Mohamed Babikir Ahmed
July 11, 2024
19 hours (approximately)
Fatima Mohamed Babikir Ahmed 's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Growth Mindedness
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Teamwork
- Category: Telephone Skills
- Category: Performance Metric
- Category: Communication
- Category: Inbound Calls
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Verbal Communication Skills

