Call Center Customer Service
Completed by Fatima Mohamed Babikir Ahmed
July 11, 2024
19 hours (approximately)
Fatima Mohamed Babikir Ahmed 's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Data Entry
- Category: Personal Development
- Category: Customer Inquiries
- Category: Call Center Experience
- Category: Time Management
- Category: Verbal Communication Skills
- Category: Performance Metric
- Category: Collaboration
- Category: Telephone Skills
- Category: Communication
- Category: Customer Data Management
- Category: De-escalation Techniques
