Creating Customer Value
Completed by Andrew Makram Khalil
August 16, 2026
2 hours (approximately)
Andrew Makram Khalil's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Strategic Thinking
- Category: Corporate Strategy
- Category: Value Propositions
- Category: Business Analysis
- Category: Customer experience strategy (CX)
- Category: Strategic Marketing
- Category: Customer Insights
- Category: Cost Benefit Analysis
- Category: Supplier Relationship Management
- Category: Customer experience improvement
- Category: Consumer Behaviour
- Category: Market Dynamics
