ITIL V4 Explanation of Service Value System & its Components
Completed by Mai Vi Hoang
November 26, 2025
8 hours (approximately)
Mai Vi Hoang's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Service Improvement
- Category: Process Optimization
- Category: User Feedback
- Category: Agile Methodology
- Category: Automation
- Category: Customer experience improvement
- Category: Governance
- Category: Process Improvement and Optimization
- Category: IT Service Management
- Category: Service Management
