Building Generative AI Capabilities
Completed by Folashade Benjamin
May 19, 2025
3 hours (approximately)
Folashade Benjamin's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Strategic Marketing
- Category: Responsible AI
- Category: Change Management
- Category: General Data Protection Regulation (GDPR)
- Category: AI Product Strategy
- Category: Customer Relationship Management
- Category: Marketing Planning
- Category: Marketing Strategies
- Category: Customer experience strategy (CX)
- Category: Organizational Change
- Category: Design Thinking
- Category: Marketing Strategy and Techniques

