Building Smart Business Assistants with IBM Watson
Completed by S M Tanjimul Haque
April 1, 2026
1 hours (approximately)
S M Tanjimul Haque's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: Customer Inquiries
- Category: Cloud Computing
- Category: Customer Engagement
- Category: AI Enablement
- Category: IBM Cloud
- Category: Generative AI Agents
- Category: Application Deployment
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: Customer Service
- Category: Model Deployment
