GenAI in Insurance: Automating Claims & Risk Mitigation
Completed by John Basker
April 2, 2026
4 hours (approximately)
John Basker's account is verified. Coursera certifies their successful completion of GenAI in Insurance: Automating Claims & Risk Mitigation
What you will learn
Define how GenAI and prompt engineering work and how this relates to the insurance industry.
Analyze how GenAI enhances risk assessment, streamlines underwriting, and supports decision-making in insurance.
Apply GenAI to develop personalized insurance products and services that meet the needs of customers.
Develop key supports like decision-making, expense management, and closure using automation and GenAI.
Skills you will gain
- Category: Analytics
- Category: Data Ethics
- Category: Responsible AI
- Category: Decision Support Systems
- Category: AI Product Strategy
- Category: AI Personalization
- Category: Expense Management
- Category: Decision Intelligence
- Category: Automation
- Category: Financial Services
- Category: Insurance Policies
- Category: Generative AI
