Customer Service Fundamentals
Completed by Brian Monde
January 17, 2019
14 hours (approximately)
Brian Monde's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer Support
- Category: Customer Engagement
