Community Moderation and Conflict Resolution
Completed by Bill Chimdi Agwunobi
July 3, 2026
24 hours (approximately)
Bill Chimdi Agwunobi 's account is verified. Coursera certifies their successful completion of Community Moderation and Conflict Resolution
What you will learn
Create and apply community guidelines that promote safe, inclusive interactions
Moderate online communities using structured, consistent, and fair practices
Resolve conflicts and manage sensitive situations with confidence and professionalism
Use AI tools to assist moderation, identify issues, and improve community safety
Skills you will gain
- Category: AI Integrations
- Category: Ethical Standards And Conduct
- Category: Policy Development
- Category: Responsible AI
- Category: Crisis Intervention
- Category: Conflict Management
- Category: Discussion Facilitation
- Category: Incident Management
- Category: Mediation
- Category: De-escalation Techniques
- Category: Diversity Equity and Inclusion Initiatives
- Category: Community Development
