Getting Started with Zoho CRM for Sales Reps
Completed by Michael Villarreal
July 8, 2025
30 hours (approximately)
Michael Villarreal's account is verified. Coursera certifies their successful completion of Getting Started with Zoho CRM for Sales Reps
What you will learn
Sign up for a Zoho CRM account.
Describe the key business functions and processes that can be mapped to Zoho CRM.
Implement basic sales force automation processes in CRM.
Install and use the Zoho CRM mobile application for field sales activities.
Skills you will gain
- Category: Business Process Automation
- Category: Sales
- Category: Sales Strategy
- Category: Business Software
- Category: Customer Relationship Management
- Category: Sales Enablement
- Category: Sales Management
- Category: Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Process
- Category: Sales Pipelines

