Business Process Modeling, Analysis, and Improvement
Completed by Joy Orr
March 2, 2026
12 hours (approximately)
Joy Orr's account is verified. Coursera certifies their successful completion of Business Process Modeling, Analysis, and Improvement
What you will learn
Build job-ready skills in business process modeling, Lean, Six Sigma, and systems thinking to excel in business analysis and process management roles
Develop and interpret process models and maps that represent current and desired states, enabling better communication and decision making
Analyze processes to identify inefficiencies, bottlenecks, and improvement opportunities using mapping, narratives, and analytical frameworks
Integrate systems thinking, Lean, Six Sigma, and AI-enabled methods to design, implement, and sustain optimized processes with measurable impact
Skills you will gain
- Category: Process Mapping
- Category: Lean Six Sigma
- Category: Agile Methodology
- Category: Business Process Management
- Category: Lean Methodologies
- Category: Business Process Improvement
- Category: Change Management
- Category: Matrix Management
- Category: Stakeholder Analysis
- Category: Six Sigma Methodology
- Category: Systems Thinking
- Category: Process Analysis
