ITIL V4 Details of Four Dimensions of Service Management
Completed by Akshay Kale
September 18, 2025
8 hours (approximately)
Akshay Kale's account is verified. Coursera certifies their successful completion of ITIL V4 Details of Four Dimensions of Service Management
What you will learn
Understand Four Dimensions of Service Management, ITIL principles, and organizational structures for effective service delivery.
Enhance skills in analyzing organizational factors, managing service operations, and optimizing value streams.
Gain insights into partner dynamics, information management challenges, and external factors impacting service management.
Skills you will gain
- Category: Process Management
- Category: Practice Management
- Category: Service Management
- Category: Business Relationship Management
- Category: IT Management
- Category: Organizational Structure
- Category: Information Technology Infrastructure Library
- Category: Process Optimization
- Category: Supplier Management
- Category: Vendor Relationship Management
- Category: Supplier Relationship Management
- Category: IT Service Management
