Creating Customer Value
Completed by Tridha Singh
August 17, 2026
2 hours (approximately)
Tridha Singh's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Financial Analysis
- Category: Competitive Analysis
- Category: Cost Benefit Analysis
- Category: Corporate Strategy
- Category: Market Dynamics
- Category: Customer Retention
- Category: Branding
- Category: Supplier Relationship Management
- Category: Value Propositions
- Category: Strategic Thinking
- Category: Customer Analysis
- Category: Customer experience improvement
