Information Systems Operations and Business Resiliency
Completed by Ashley Mueller-Gomez
June 9, 2025
7 hours (approximately)
Ashley Mueller-Gomez's account is verified. Coursera certifies their successful completion of Information Systems Operations and Business Resiliency
What you will learn
Implement IT Asset Management (ITAM) strategies to maintain accurate hardware and software inventories
Audit data governance practices and evaluate software licensing compliance for regulatory adherence
Analyze and evaluate service level agreements (SLAs) and database management processes
Develop and test Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) to support business resiliency
Skills you will gain
- Category: Information Technology Operations
- Category: Business Continuity Planning
- Category: Service Level Agreement
- Category: Incident Management
- Category: Service Level
- Category: Database Software
- Category: Problem Management
- Category: Business Continuity
- Category: Information Systems
- Category: Incident Response
- Category: Asset Management
- Category: IT Service Management
