Introduction to Service Innovation and Management
Completed by Rishabh Srivastava
March 3, 2025
16 hours (approximately)
Rishabh Srivastava's account is verified. Coursera certifies their successful completion of Introduction to Service Innovation and Management
What you will learn
Analyze the operational approaches to the execution of strategic plans and how it can be used effectively to achieve organizational goals
Evaluate the application of the various approaches and tools needed for change management and their impact on the culture of an organization
Evaluate the ever-changing healthcare environmental, political, economic and other factors considered in the execution of a strategic plan
Skills you will gain
- Category: Health Systems
- Category: Data-Driven Decision-Making
- Category: Customer experience improvement
- Category: Service Improvement
- Category: Healthcare Industry Knowledge
- Category: Health Care
- Category: Process Improvement and Optimization
- Category: Culture Transformation
- Category: Process Improvement
- Category: Business Process Reengineering
- Category: Organizational Strategy
- Category: Patient Flow
